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Our People – benefit from our knowledge & expertise
Our people are our key strength. We have a collective industry knowledge of NZ dealerships second to none. Our employees have cut their teeth at the sharp end of retail automotive, or they've held senior accounting positions, giving them a holistic view of your business and its problems. As part of the package we take time to understand your people and processes, this consultative approach to pre-implementation sets us apart from our competitors and ensures we deliver a solution tailored to your unique requirements.
“I realised I wasn't just buying a great product, I was buying the personalities too. Roger has extensive industry knowledge and Michelle knows admin – both have worked in dealerships, they understood us.”
Debbie Hart, Owner, Manawatu Toyota, Palmerston North www.manawatutoyota.co.nz
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Our Company – grow with a partner you can trust
We are a friendly straight talking company with one primary goal to improve your business by making you more efficient, more resilient to change and most importantly, more profitable. We won't over promise and under-deliver. At pre-implementation we work to clearly define your goals and objectives and review delivery with you after three months. We are proud to say that all of our customers are reference sites.
“UNITS will undoubtedly improve the way we do business and make us more competitive.”
Peter Swaney, Managing Director, Canterbury Toyota www.southcanterbury.toyota.co.nz
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Our Software – be assured of future proofing peace of mind
We have nine full time software designers, guaranteeing a future proof growth plan for our software. Built on non-proprietary standards using industry-standard tools and architecture, UNITS accommodates new technologies as they arrive – whatever they are. Our growing global presence also ensures we are exposed to the world's best practice, giving us industry leading status. We value our customers comments and experiences and constantly feed back to our design team, often helping us know what our customers want before they know themselves. This intuitive product development is planned and sustainable, and gives you peace of mind.
“Since installation the product has continuously evolved, providing us with some good progressive updates. I feel we can continue to rely on Auto-IT to supply us with leading-edge technology."
Keith Andrews, Owner, Keith Andrews Trucks Limited, Whangarei www.keithandrews.co.nz
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Our Support – rely on our commitment to excellence
Post installation support is a critical component of our relationship. We take pride in the quality and comprehensiveness of the service provided by our expert team of implementers and support consultants; this includes on-line support request, direct telephone help desk support, classroom training and one-2-one consulting services. Auto-IT is committed to support excellence as evidenced by the regular positive feedback we receive.
“I can’t speak highly enough of Auto-IT, they go way beyond the normal realms of support from an IT company, they are like a subsidiary of us, they totally work for you.”
John McKenzie, Group After Sales Manager, Armstrong Motor Group www.rickarmstrong.co.nz
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Our Customers – our mission is your success
We are proud to say that our customers stay our customers and recommend us to other dealerships. Our business has grown through customer satisfaction.
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